Transportation is a highly competitive, cost-driven industry where every dollar collected counts. Alexander, Miller & Associates is the leader in providing transportation companies with receivables solutions and commercial collection services that have proven to set the nations highest results.
Expertise – Alexander Miller & Associates has a division of collectors that are well versed in DOT Rules and regulations, bills of lading, and Section 7. All division collectors have a minimum of 5 years experience in the transportation industry.
Track Record – Customers range from LTL, TL, Package and Express Delivery, Rail, Air Cargo, Ocean Freight, Logistics Providers and Supply Managers.
Tailor Made Services – Invoicing solutions, including print/mail and electronic payments, commercial collections, attorney collections, demand letters, outsourcing services, bankruptcy servicing, preference demands and no cost 10 day demands.
All on-site investigations are conducted by state licensed private investigators. Methods used include but aren’t limited to asset liability investigations, vendor and employee interviews and records of all liquid assets. Our intention isn’t to harass the debtor but meant to build a sense of urgency and motivation towards immediate payment.
( Customer Assistance Program ) : Alexander Miller & Associates’ CAP collection process is designed to rehabilitate your relationship with your customer and offer assistance when long standing customers fall behind on payment. Our audit department will contact your late paying customers very professionally and diplomatically and explain to them that you appreciate their business and would like to continue doing business with them but yet they are past due and the delinquent balance needs to be cleared up.
Alexander Miller & Associates offers assistance through receivables management or creative financing through various lending institutions when available on assets or refinancing if possible. If the debtor is unresponsive and is unable to work out a voluntary resolution than we will communicate back with you our client and with your approval we will adjust our approach.